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Privacy Policy


This Privacy Policy describes how Edgewise Ventures Pvt Ltd ("we", "our", "us"), operating ReachOut Gallery via www.reachoutgallery.com, collects, uses, shares, and protects your personal information when you use our website and services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use the Site.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register, purchase artwork, or contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment method details (processed via third-party gateway)

  • Organization/Company name (if applicable)

b. Non-Personal Information

We also collect anonymous data automatically, such as:

  • IP address

  • Browser type

  • Operating system

  • Date/time of visit

  • Referring pages and click patterns

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize returning users

  • Store your preferences

  • Improve performance and personalize content

You may disable cookies via your browser settings, but this may limit functionality of the site.

2. How We Use Your Information

We use your information to:

  • Process and fulfill purchases

  • Send order updates and confirmations

  • Respond to customer queries or feedback

  • Improve website functionality and user experience

  • Send marketing or promotional communications (with your consent)

  • Prevent fraud and ensure website security

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We may share your information with:

  • Artists/Artisans for order fulfillment and shipping

  • Third-party service providers (e.g. payment gateways, shipping partners, marketing tools)

  • Legal or regulatory authorities when required by law or to protect our rights

We do not sell or rent your personal information to any third parties for commercial purposes.

4. Data Retention

We retain your personal data only as long as necessary:

  • To fulfill your purchases

  • For legal or tax purposes

  • To comply with our internal data retention policies

You may request deletion of your account/data by writing to: info@reachoutgallery.com

5. Data Security

We follow industry-standard measures to safeguard your information, including:

  • SSL encryption

  • Access control

  • Secure server hosting

However, no method of transmission over the internet is 100% secure. You use the Site at your own risk.

6. Your Rights

You have the right to:

  • Access and review your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt-out of marketing communications at any time

To exercise these rights, contact us at info@reachoutgallery.com

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us information, please contact us and we will take appropriate steps to delete such data.

8. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review it periodically. Continued use of the Site after changes constitutes your acceptance of the revised policy.

9. Contact Us

For any questions about this Privacy Policy or our data practices, please contact:
📧 info@reachoutgallery.com
📍 Edgewise Ventures Pvt Ltd, Nashik, Maharashtra, India

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